A water softener in your home is not in itself an obstacle to using Robi. However, it is important that the softener meets all drinking water requirements and is maintained in accordance with the applicable technical regulations. In addition, it is recommended in any case not to soften water more than necessary. The government directive, which also applies to water companies, is not to make drinking water softer than 16 French degrees.
A water softener already removes a lot of calcium from your water, so if you have a softener, we recommend using an original or plus capsule.
