Service

All service info about our devices

General guidelines

What should you pay attention to when using a water tap? Read it here.

Download document

First aid for water tap problems

Is your water tap sputtering? Is there no more sparkling water in your sparkling water? Find solutions to the most common problems here.

To the solutions

Replace filter

Find the manual, the order form and the instruction videos for replacing the water filter here.

To the manual

Which filter for which use?

Learn what filters we use and how they work here.

Our filters

CO2

CO2 or carbon dioxide: that's what we use to make sparkling water. Read more about the safety regulations and the use of CO2 here. Do you want to replace the CO2 bottle on your device? Thanks to our handy tutorial videos, that job is done in 1-2-3.

To our CO2 page

Clean faucets

Here we show in a video how you can easily clean the taps on your water tap.

Watch video

Flush water pipes

After a vacation or a long break, it is advisable to flush the water pipes firmly. This is important to guarantee the quality of your drinking water.

Read more here

Reset Aquastop

Here we show in a video how you can easily reset the Aquastop on your water tap.

Watch video

Product sheets

Looking for the technical details of your water tap or accessories? Find the product sheet for your water tap here

To the product sheets